1. Bulk Orders:
- Our products are available for purchase in bulk quantities suitable for companies and businesses.
- Minimum order quantities may apply.
- A minimum order value of ₹2999 (except copier paper) is required for all bulk orders.
2. Ordering Process:
- Companies must provide accurate and complete information when placing a bulk order.
- A company representative or authorized personnel should be designated for order placement and coordination.
- A purchase order must be issued either before or immediately after placing the order, except for PrePaid orders.
- Purchase orders should be sent from the company’s official email address and not from personal email accounts.
- The purchase order should clearly specify the credit term (e.g. 30 days credit).
3. Pricing and Payment:
- Payment terms will be agreed upon during the order confirmation process.
- Credit terms available include:
- For orders within Coimbatore: 30 days credit or Pre Paid (Note: 30 days credit may not be applicable for certain companies, schools, colleges, industries, hospitals, and similar entities.)
- For orders outside Coimbatore: Pre Paid
- The chosen credit term may impact the final pricing of the order.
- (Maximum credit limit for the firsttime order is ₹30,000 only.)
- Note: The 30 days credit term is applicable only for businesses, schools, colleges, industries, hospitals, and similar entities. It is not available for individual customers.
- If the payment is delayed beyond the agreed 30 days credit term, we reserve the right to wait for an additional 7 days before taking necessary actions.
4. Delivery:
- Free door delivery is also provided for bulk orders across all locations in India.
- Delivery times will be communicated upon order confirmation.
- Orders are typically dispatched within 48 working hours after the order placement.
5. Product Quality and Inspection:
- Companies are encouraged to inspect the delivered products upon receipt.
- Any concerns regarding product quality or discrepancies in the order should be reported promptly.
6. Returns and Replacements:
- Returns or replacements are accepted for defective or damaged products.
- Companies must notify us within [7 days] of delivery to qualify for returns or replacements.
7. Cancellation Policy:
- Bulk orders can be canceled within [24 hours before the order is dispatched] after order placement, subject to the company’s agreement.
8. Custom Orders:
- Special requests or customizations for bulk orders can be discussed and accommodated, subject to feasibility.
- For customized orders, a 50% advance payment is required before the commencement of the customization process.
- The advance payment is nonrefundable, and no refunds will be issued once the customization process has begun.
9. Liability:
- The company is not liable for any indirect, incidental, or consequential damages arising out of the use of our products.
10. Contact Information:
- For any questions, clarifications, or assistance, please reach out to us via:
- Email: info@office360s.com
- WhatsApp: 9442448303
11. Governing Law:
- These terms and conditions are governed by the laws of [Coimbatore jurisdiction], and any disputes will be resolved in accordance with those laws.